State Farm® Insurance Agent Ardit Bita
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Joseph Reyes
October 15, 2026
"Spoke to a kind man who sounds very professional today saved my life entirely a lot of money on auto and renter's insurance, and also spoke to me about life insurance advice great guy give him raise✅ most helpful department I’ve talked to in weeks
Sincerely,EBA"
N S
October 15, 2026
"I had a wonderful experience with Elisa! She took the time to personally call me to let me know about my dividend, and I truly appreciated her thoughtfulness, professionalism, and excellent customer service. It’s not every day that someone takes the extra step to reach out and make sure you’re informed. Her kindness and attention to detail did not go unnoticed. Employees like Elisa are a great reflection of what customer service should look like. State Farm is lucky to have someone like her on their team! Thank you, Elisa, for going above and beyond and making this such a positive experience!"
hanny rabbi
October 15, 2026
"I had question so I called Elisa Sosa who handles everything for me and I was completely surprised that she actually got me a dividend check which I was not expecting and it’s always nice to get money back and she has alway helped me save money which helps in this economy and if anyone need help she is definitely the person to talk to she is the best in my opinion"
Sarai Rivera
October 14, 2026
"Today, I had the pleasure of speaking with Elisa Sosa, who personally called to inform me about a dividend check I would be receiving. I truly appreciate that she took the time to reach out and review my insurance policies with me.
I had not received an email, text, or any correspondence directly from State Farm regarding this, so it means a lot to know that this office has someone like Elisa who goes above and beyond to look out for her customers.
I’m happy to have my auto, homeowners, and life insurance with this agency. Elisa is attentive, knowledgeable, and genuinely cares about making sure her customers are taken care of.
I highly recommend Elisa Sosa and the Ardit Bita State Farm Agency in Trumbull, CT, to anyone looking for excellent customer service and an insurance agent who truly cares!"
Ringgar
October 13, 2026
"Spoke to a kind gentleman today who saved me a lot of money on auto and renter's insurance, and also spoke to me about life insurance which I am heavily considering. Needless to say, I am a very happy camper!"
Danny
August 19, 2026
"What would normally be a very tedious and overwhelming process was made easy to understand thanks to the help I received over the phone. I had called asking about information on life insurance, as I am looking for a first-time plan and was given a thorough breakdown. I was also taught about what's offered regarding renting or auto insurance. Thanks so much! :)"
alex giansanti
April 22, 2026
"I had a great experience working with Jen. She was very polite and professional, and was able to help me with all of my questions without any problems. I would definitely recommend working with her."
K (Kay)
November 8, 2025
"I had the pleasure of speaking with Isaac the other day. he was very knowledgeable and i learned so much i didn’t know about auto and life insurance, he took the time out of his day to explain everything to me. Even though we were on the phone for maybe ten minutes, it was productive and i definitely got something out of that phone call. Just on customer service alone it’s worth the switch!!"
Thomas Ortiz
October 31, 2025
"Extremely disappointed with customer service. I tried to resolve an issue and was met with unprofessionalism and complete lack of care. The staff Melena seemed uninterested in helping and offered no real solution. I expected much better treatment as I have been a customer for years and serviced by Maya Mandie Elisa and Vanessa all Excellent Staff. What happened? The Staff now seems unmotivated and dismissive, and overall has gone downhill. I hope management take action and bring back the standard that previous reps had."
Matthew Farrelly
July 25, 2025
"Jen was super helpful and professional while getting me set up as a first time insurance buyer."
Xhaxhi Xhiro
May 23, 2025
"State Farm gave me a great price on my rental unit."
Lauren Tilson
May 16, 2025
"I inquired about quoting our home insurance. I received a reply the next day from Jennifer. She was a pleasure to work with right from the start! She provided us with quotes & we could not be happier. Thank you!!"
Berlys Goris
May 13, 2025
"Working with Jennifer was an absolute breath of fresh air. My days for the most part are very busy with work and when I get home I have two young children to tend to, so you can imagine how much time there is left in between to actually handle important things like these. From start to finish, Jennifer was accommodating, very clear, communicative and patient making this process so smooth to get through. Thank you so much for all of your help Jennifer!"
Amy Friedman
February 24, 2025
"Tamara was so amazing! We needed things done quickly and she worked diligently to get it all done. I highly recommend her that office!!!"
Zed Wolf
April 26, 2024
"Spoke with Isaac. I'm viewing quotes with different insurers looking to switch. He was polite, and professional, very knowledgable and has made me strongly consider coverage with State Farm."
Ashley Reyesvasquez
April 26, 2024
"Spoke to Isaac, he was very helpful. He was very knowledgeable and I could tell he cares and is very passionate"
Adrian Alexander Figueroa
April 16, 2024
"Great team! Gave me a great quote! Jenn was very nice and professional!"
Ramiro Rosales
February 5, 2024
"Jennifer Mora is one of the best if not the greatest ! Very insightful and knowledgeable everytime we speak any issues i have she directs the best way she can and knowledgeable when it comes to life insurance as well especially for me and my family"
Jose Di Diego
January 9, 2024
"Working with Jenn Mora for our DMV appointments, getting the Temporary ID cards, and transferring our car insurances from PA to Trumbull, CT was exceptionably seamless. Excellent customer experience!!!"
Christopher Moulton
January 4, 2024
"Worked with Jen today on a auto insurance policy. so far the service is top notch and she was able to save me a bunch of money. Very pleased and will be sticking with them for the foreseeable future"
Jesse Mathew
December 26, 2023
"Jennifer Mora, the agent that I worked with was a pleasure and very patient since I didn't know what I was doing at first. I was purchasing a policy for something I was very new to and Jennifer guided me every step of the way on the phone!"
Melanie
December 19, 2023
"It has been a pleasure working with Jennifer Mora. Due to her knowledge & being so informative, she saved me money on my auto & life insurance. Customer service is always at 100 & her dedication to making sure you receive the best rate is truly appreciated."
Viviane Santiago
December 18, 2023
"I love this office. Everyone is so friendly and knowledgeable. Thank you Tamara for helping me understand my coverages and finding me an amazing rate! I would recommend this office over and over again."
Jonathan Astacio
December 18, 2023
"Tamara made this experience seem effortless. She gave me all the information I need regarding life insurance and she even helped my mom in Spanish and left a lasting impression on her as well. I look forward to doing business with Tamara for now on."
Ismael Arbelo
December 15, 2023
"Great customer service. Thanks a lot Jennifer, your the best."